Subcontratantes ulteriores

Recorremos às empresas abaixo para operar o OneBooks. Avisamos com pelo menos 30 dias de antecedência antes de acrescentar ou substituir qualquer uma delas, para que possa opor-se primeiro. Esta página é gerada a partir do registo que o produto usa de facto, pelo que não pode ficar desatualizada em silêncio.

Neon

Hosts the PostgreSQL database in which all customer records are stored.

Processa em
European Union (eu-central-1)
Em uso desde
2025-01-01
Dados a que acedem
  • Every category of personal data in the service
  • Account details, accounting records, contacts, attachments metadata
Transferências fora do EEE
None required for the primary store — data stays in the EU. Neon is additionally certified under the EU–US Data Privacy Framework.

Cloudflare

Runs the application, the APIs and the public sites, and provides the network and DDoS protection in front of them.

Processa em
Global edge network; US-headquartered
Em uso desde
2025-01-01
Dados a que acedem
  • Data in transit for every request
  • IP addresses and request metadata
  • Uploaded files held in object storage
Transferências fora do EEE
Standard Contractual Clauses, in Cloudflare’s customer Data Processing Addendum.

Stripe

Takes subscription payments and issues receipts.

Processa em
United States and Ireland
Em uso desde
2025-01-01
Dados a que acedem
  • Billing name and email
  • Billing country and currency
  • Payment and subscription status
Transferências fora do EEE
Certified under the EU–US Data Privacy Framework, its UK extension and the Swiss–US DPF. Card details never reach our systems.

Resend

Delivers transactional email: verification, password resets, and the invoices and quotes a customer chooses to send.

Processa em
United States
Em uso desde
2025-01-01
Dados a que acedem
  • Recipient email address
  • Message subject and body, including any attached document
Transferências fora do EEE
⟨TO BE COMPLETED BY THE CONTROLLER⟩ — confirm and file Resend’s DPA and transfer mechanism.

Google apenas site público

Measures aggregate usage of the public marketing website — and only if the visitor accepts analytics.

Processa em
United States
Em uso desde
2025-01-01
Dados a que acedem
  • Pseudonymous analytics identifier
  • Pages viewed
  • Approximate location from IP
Transferências fora do EEE
EU–US Data Privacy Framework. IP anonymisation enabled; advertising signals permanently denied under Consent Mode v2.

⟨TO BE COMPLETED BY THE CONTROLLER⟩ — AI model provider

Answers questions the AI assistant is asked, using the accounting data retrieved to answer them.

Processa em
⟨TO BE COMPLETED BY THE CONTROLLER⟩
Em uso desde
2026-09-01
Dados a que acedem
  • The question the user types
  • Accounting data retrieved to answer it
Transferências fora do EEE
⟨TO BE COMPLETED BY THE CONTROLLER⟩ — name the provider actually enabled in AI_PROVIDER_ORDER, confirm its transfer mechanism, and record the Art. 35 DPIA. The assistant is available on every tier, including Free, so this is not an edge case.

Quem não consta desta lista

Os clientes perguntam por estes, por isso fica aqui o raciocínio em vez do silêncio.

  • Shopify, Square, Clover, Lightspeed, Loyverse — A sub-processor is one WE engage to process on your behalf. You connect your own POS account and the data flows to us from it. They are a source of your data, not a processor we chose.
  • ZATCA and other tax authorities — A recipient under your own legal obligation to file, not a processor acting on our instructions.
  • Our logging and monitoring — Self-hosted on infrastructure we operate. No third party receives the data, so there is nothing to disclose or object to.