Sous-traitants ultérieurs
Nous faisons appel aux sociétés ci-dessous pour faire fonctionner OneBooks. Nous prévenons au moins 30 jours avant d’en ajouter ou d’en remplacer une, afin que vous puissiez vous y opposer. Cette page est générée à partir du registre que le produit utilise réellement : elle ne peut donc pas prendre du retard en silence.
Neon
Hosts the PostgreSQL database in which all customer records are stored.
- Traite en
- European Union (eu-central-1)
- Utilisé depuis
- 2025-01-01
- Données auxquelles ils accèdent
-
- Every category of personal data in the service
- Account details, accounting records, contacts, attachments metadata
- Transferts hors EEE
- None required for the primary store — data stays in the EU. Neon is additionally certified under the EU–US Data Privacy Framework.
Cloudflare
Runs the application, the APIs and the public sites, and provides the network and DDoS protection in front of them.
- Traite en
- Global edge network; US-headquartered
- Utilisé depuis
- 2025-01-01
- Données auxquelles ils accèdent
-
- Data in transit for every request
- IP addresses and request metadata
- Uploaded files held in object storage
- Transferts hors EEE
- Standard Contractual Clauses, in Cloudflare’s customer Data Processing Addendum.
Stripe
Takes subscription payments and issues receipts.
- Traite en
- United States and Ireland
- Utilisé depuis
- 2025-01-01
- Données auxquelles ils accèdent
-
- Billing name and email
- Billing country and currency
- Payment and subscription status
- Transferts hors EEE
- Certified under the EU–US Data Privacy Framework, its UK extension and the Swiss–US DPF. Card details never reach our systems.
Resend
Delivers transactional email: verification, password resets, and the invoices and quotes a customer chooses to send.
- Traite en
- United States
- Utilisé depuis
- 2025-01-01
- Données auxquelles ils accèdent
-
- Recipient email address
- Message subject and body, including any attached document
- Transferts hors EEE
- ⟨TO BE COMPLETED BY THE CONTROLLER⟩ — confirm and file Resend’s DPA and transfer mechanism.
Google site public et écrans d’inscription
Measures public website visits and completed app signups with analytics consent; attributes signups to Google Ads only with separate ad measurement consent.
- Traite en
- United States
- Utilisé depuis
- 2025-01-01
- Données auxquelles ils accèdent
-
- Pseudonymous analytics identifier
- Public pages viewed
- Signup method
- Ad click identifiers with consent
- Approximate location from IP
- Transferts hors EEE
- EU–US Data Privacy Framework. Consent Mode v2: analytics and ad measurement follow separate choices; ad personalisation is always denied. No names, email addresses or accounting data are sent.
Anthropic
Provides the AI model that writes the assistant’s answers, in chat and in voice calls, when it is enabled as a model provider.
- Traite en
- United States
- Utilisé depuis
- 2026-10-17
- Données auxquelles ils accèdent
-
- The question the user types, or the transcript of what they say
- Accounting data the assistant reads to answer it, and any image the user attaches (such as a scanned receipt)
- The assistant’s replies
- Transferts hors EEE
- ⟨TO BE COMPLETED BY THE CONTROLLER⟩ — confirm Anthropic’s transfer mechanism, sign and file its DPA, and record the Art. 35 DPIA for the assistant.
ElevenLabs
Runs voice calls with the AI assistant in the mobile app: turns the user’s speech into text and the assistant’s answers into speech.
- Traite en
- The data-residency region of our ElevenLabs account; United States by default. The service calls the global endpoint api.elevenlabs.io.
- Utilisé depuis
- 2026-10-17
- Données auxquelles ils accèdent
-
- The user’s voice during a call
- Transcripts of the call
- The assistant’s spoken answers, which can include figures from the accounting data
- Transferts hors EEE
- ⟨TO BE COMPLETED BY THE CONTROLLER⟩ — confirm ElevenLabs’ transfer mechanism and sign and file its DPA.
⟨TO BE COMPLETED BY THE CONTROLLER⟩ — other AI model providers
Answers questions the AI assistant is asked, using the accounting data retrieved to answer them.
- Traite en
- ⟨TO BE COMPLETED BY THE CONTROLLER⟩
- Utilisé depuis
- 2026-09-01
- Données auxquelles ils accèdent
-
- The question the user types
- Accounting data retrieved to answer it
- Transferts hors EEE
- ⟨TO BE COMPLETED BY THE CONTROLLER⟩ — name every provider enabled in AI_PROVIDER_ORDER besides Anthropic (the order used when it is unset is OpenAI, Cloudflare Workers AI, Google Gemini), confirm each one’s transfer mechanism, and record the Art. 35 DPIA. The assistant is available on every tier, including Free, so this is not an edge case.
Qui ne figure pas sur cette liste
Les clients posent la question : voici le raisonnement plutôt que le silence.
- Shopify, Square, Clover, Lightspeed, Loyverse — A sub-processor is one WE engage to process on your behalf. You connect your own POS account and the data flows to us from it. They are a source of your data, not a processor we chose.
- ZATCA and other tax authorities — A recipient under your own legal obligation to file, not a processor acting on our instructions.
- Our logging and monitoring — Self-hosted on infrastructure we operate. No third party receives the data, so there is nothing to disclose or object to.