المعالجون من الباطن

نستعين بالشركات أدناه لتشغيل OneBooks. ونُشعرك قبل 30 يومًا على الأقل من إضافة أي منها أو استبدالها، فيمكنك الاعتراض أولًا. وتُولَّد هذه الصفحة من السجل الذي يستخدمه المنتج فعليًا، فلا يمكن أن تتخلّف عنه بصمت.

Neon

Hosts the PostgreSQL database in which all customer records are stored.

تتم المعالجة في
European Union (eu-central-1)
مستخدم منذ
2025-01-01
البيانات التي يمكنهم الوصول إليها
  • Every category of personal data in the service
  • Account details, accounting records, contacts, attachments metadata
النقل خارج المنطقة الاقتصادية الأوروبية
None required for the primary store — data stays in the EU. Neon is additionally certified under the EU–US Data Privacy Framework.

Cloudflare

Runs the application, the APIs and the public sites, and provides the network and DDoS protection in front of them.

تتم المعالجة في
Global edge network; US-headquartered
مستخدم منذ
2025-01-01
البيانات التي يمكنهم الوصول إليها
  • Data in transit for every request
  • IP addresses and request metadata
  • Uploaded files held in object storage
النقل خارج المنطقة الاقتصادية الأوروبية
Standard Contractual Clauses, in Cloudflare’s customer Data Processing Addendum.

Stripe

Takes subscription payments and issues receipts.

تتم المعالجة في
United States and Ireland
مستخدم منذ
2025-01-01
البيانات التي يمكنهم الوصول إليها
  • Billing name and email
  • Billing country and currency
  • Payment and subscription status
النقل خارج المنطقة الاقتصادية الأوروبية
Certified under the EU–US Data Privacy Framework, its UK extension and the Swiss–US DPF. Card details never reach our systems.

Resend

Delivers transactional email: verification, password resets, and the invoices and quotes a customer chooses to send.

تتم المعالجة في
United States
مستخدم منذ
2025-01-01
البيانات التي يمكنهم الوصول إليها
  • Recipient email address
  • Message subject and body, including any attached document
النقل خارج المنطقة الاقتصادية الأوروبية
⟨TO BE COMPLETED BY THE CONTROLLER⟩ — confirm and file Resend’s DPA and transfer mechanism.

Google الموقع العام وشاشات التسجيل

Measures public website visits and completed app signups with analytics consent; attributes signups to Google Ads only with separate ad measurement consent.

تتم المعالجة في
United States
مستخدم منذ
2025-01-01
البيانات التي يمكنهم الوصول إليها
  • Pseudonymous analytics identifier
  • Public pages viewed
  • Signup method
  • Ad click identifiers with consent
  • Approximate location from IP
النقل خارج المنطقة الاقتصادية الأوروبية
EU–US Data Privacy Framework. Consent Mode v2: analytics and ad measurement follow separate choices; ad personalisation is always denied. No names, email addresses or accounting data are sent.

Anthropic

Provides the AI model that writes the assistant’s answers, in chat and in voice calls, when it is enabled as a model provider.

تتم المعالجة في
United States
مستخدم منذ
2026-10-17
البيانات التي يمكنهم الوصول إليها
  • The question the user types, or the transcript of what they say
  • Accounting data the assistant reads to answer it, and any image the user attaches (such as a scanned receipt)
  • The assistant’s replies
النقل خارج المنطقة الاقتصادية الأوروبية
⟨TO BE COMPLETED BY THE CONTROLLER⟩ — confirm Anthropic’s transfer mechanism, sign and file its DPA, and record the Art. 35 DPIA for the assistant.

ElevenLabs

Runs voice calls with the AI assistant in the mobile app: turns the user’s speech into text and the assistant’s answers into speech.

تتم المعالجة في
The data-residency region of our ElevenLabs account; United States by default. The service calls the global endpoint api.elevenlabs.io.
مستخدم منذ
2026-10-17
البيانات التي يمكنهم الوصول إليها
  • The user’s voice during a call
  • Transcripts of the call
  • The assistant’s spoken answers, which can include figures from the accounting data
النقل خارج المنطقة الاقتصادية الأوروبية
⟨TO BE COMPLETED BY THE CONTROLLER⟩ — confirm ElevenLabs’ transfer mechanism and sign and file its DPA.

⟨TO BE COMPLETED BY THE CONTROLLER⟩ — other AI model providers

Answers questions the AI assistant is asked, using the accounting data retrieved to answer them.

تتم المعالجة في
⟨TO BE COMPLETED BY THE CONTROLLER⟩
مستخدم منذ
2026-09-01
البيانات التي يمكنهم الوصول إليها
  • The question the user types
  • Accounting data retrieved to answer it
النقل خارج المنطقة الاقتصادية الأوروبية
⟨TO BE COMPLETED BY THE CONTROLLER⟩ — name every provider enabled in AI_PROVIDER_ORDER besides Anthropic (the order used when it is unset is OpenAI, Cloudflare Workers AI, Google Gemini), confirm each one’s transfer mechanism, and record the Art. 35 DPIA. The assistant is available on every tier, including Free, so this is not an edge case.

من ليس في هذه القائمة

يسأل العملاء عن هؤلاء، فهذا هو السبب بدلًا من الصمت.

  • Shopify, Square, Clover, Lightspeed, Loyverse — A sub-processor is one WE engage to process on your behalf. You connect your own POS account and the data flows to us from it. They are a source of your data, not a processor we chose.
  • ZATCA and other tax authorities — A recipient under your own legal obligation to file, not a processor acting on our instructions.
  • Our logging and monitoring — Self-hosted on infrastructure we operate. No third party receives the data, so there is nothing to disclose or object to.