Subcontratantes ulteriores
Recorremos às empresas abaixo para operar o OneBooks. Avisamos com pelo menos 30 dias de antecedência antes de acrescentar ou substituir qualquer uma delas, para que possa opor-se primeiro. Esta página é gerada a partir do registo que o produto usa de facto, pelo que não pode ficar desatualizada em silêncio.
Neon
Hosts the PostgreSQL database in which all customer records are stored.
- Processa em
- European Union (eu-central-1)
- Em uso desde
- 2025-01-01
- Dados a que acedem
-
- Every category of personal data in the service
- Account details, accounting records, contacts, attachments metadata
- Transferências fora do EEE
- None required for the primary store — data stays in the EU. Neon is additionally certified under the EU–US Data Privacy Framework.
Cloudflare
Runs the application, the APIs and the public sites, and provides the network and DDoS protection in front of them.
- Processa em
- Global edge network; US-headquartered
- Em uso desde
- 2025-01-01
- Dados a que acedem
-
- Data in transit for every request
- IP addresses and request metadata
- Uploaded files held in object storage
- Transferências fora do EEE
- Standard Contractual Clauses, in Cloudflare’s customer Data Processing Addendum.
Stripe
Takes subscription payments and issues receipts.
- Processa em
- United States and Ireland
- Em uso desde
- 2025-01-01
- Dados a que acedem
-
- Billing name and email
- Billing country and currency
- Payment and subscription status
- Transferências fora do EEE
- Certified under the EU–US Data Privacy Framework, its UK extension and the Swiss–US DPF. Card details never reach our systems.
Resend
Delivers transactional email: verification, password resets, and the invoices and quotes a customer chooses to send.
- Processa em
- United States
- Em uso desde
- 2025-01-01
- Dados a que acedem
-
- Recipient email address
- Message subject and body, including any attached document
- Transferências fora do EEE
- ⟨TO BE COMPLETED BY THE CONTROLLER⟩ — confirm and file Resend’s DPA and transfer mechanism.
Google site público e ecrãs de registo
Measures public website visits and completed app signups with analytics consent; attributes signups to Google Ads only with separate ad measurement consent.
- Processa em
- United States
- Em uso desde
- 2025-01-01
- Dados a que acedem
-
- Pseudonymous analytics identifier
- Public pages viewed
- Signup method
- Ad click identifiers with consent
- Approximate location from IP
- Transferências fora do EEE
- EU–US Data Privacy Framework. Consent Mode v2: analytics and ad measurement follow separate choices; ad personalisation is always denied. No names, email addresses or accounting data are sent.
Anthropic
Provides the AI model that writes the assistant’s answers, in chat and in voice calls, when it is enabled as a model provider.
- Processa em
- United States
- Em uso desde
- 2026-10-17
- Dados a que acedem
-
- The question the user types, or the transcript of what they say
- Accounting data the assistant reads to answer it, and any image the user attaches (such as a scanned receipt)
- The assistant’s replies
- Transferências fora do EEE
- ⟨TO BE COMPLETED BY THE CONTROLLER⟩ — confirm Anthropic’s transfer mechanism, sign and file its DPA, and record the Art. 35 DPIA for the assistant.
ElevenLabs
Runs voice calls with the AI assistant in the mobile app: turns the user’s speech into text and the assistant’s answers into speech.
- Processa em
- The data-residency region of our ElevenLabs account; United States by default. The service calls the global endpoint api.elevenlabs.io.
- Em uso desde
- 2026-10-17
- Dados a que acedem
-
- The user’s voice during a call
- Transcripts of the call
- The assistant’s spoken answers, which can include figures from the accounting data
- Transferências fora do EEE
- ⟨TO BE COMPLETED BY THE CONTROLLER⟩ — confirm ElevenLabs’ transfer mechanism and sign and file its DPA.
⟨TO BE COMPLETED BY THE CONTROLLER⟩ — other AI model providers
Answers questions the AI assistant is asked, using the accounting data retrieved to answer them.
- Processa em
- ⟨TO BE COMPLETED BY THE CONTROLLER⟩
- Em uso desde
- 2026-09-01
- Dados a que acedem
-
- The question the user types
- Accounting data retrieved to answer it
- Transferências fora do EEE
- ⟨TO BE COMPLETED BY THE CONTROLLER⟩ — name every provider enabled in AI_PROVIDER_ORDER besides Anthropic (the order used when it is unset is OpenAI, Cloudflare Workers AI, Google Gemini), confirm each one’s transfer mechanism, and record the Art. 35 DPIA. The assistant is available on every tier, including Free, so this is not an edge case.
Quem não consta desta lista
Os clientes perguntam por estes, por isso fica aqui o raciocínio em vez do silêncio.
- Shopify, Square, Clover, Lightspeed, Loyverse — A sub-processor is one WE engage to process on your behalf. You connect your own POS account and the data flows to us from it. They are a source of your data, not a processor we chose.
- ZATCA and other tax authorities — A recipient under your own legal obligation to file, not a processor acting on our instructions.
- Our logging and monitoring — Self-hosted on infrastructure we operate. No third party receives the data, so there is nothing to disclose or object to.